TERMS & CONDITIONS

These Terms apply to jeanpica.com, operated by Jean Pica. By using this website, purchasing services, or downloading products, you agree to these Terms.

INTELLECTUAL PROPERTY

All site content—including text, graphics, templates, and downloads—is the property of Jean Pica.
You may not:

  • Resell
  • Redistribute
  • Claim authorship
  • Copy content without consent

USE OF WEBSITE

You agree not to:

  • Attempt unauthorized access
  • Upload malicious code
  • Use content for illegal or unethical purposes

SERVICES

Services include:

Work begins only after:

  • Payment is confirmed
  • Project details are agreed upon
  • Timelines are discussed

PAYMENT TERMS

Payments must be made before the start of any service unless otherwise agreed.
For hourly work, invoices are billed according to tracked hours.

REFUND POLICY

Refunds are not provided once:

  • Work has begun
  • Strategy or design drafts were delivered
  • Time has been spent on research, calls, or onboarding

Deposits are non-refundable.

For Digital Products

FOR SERVICES

Refunds are not provided once:

  • Work has begun
  • Strategy or design drafts were delivered
  • Time has been spent on research, calls, or onboarding

Deposits are non-refundable.

For Digital Products

All digital downloads are final sale due to instant access.

Refunds are not provided unless:

  • A wrong file was delivered
  • There was a technical issue preventing download (and cannot be resolved)

DISCLAIMER

We cannot guarantee:

  • Specific business results
  • Traffic increases
  • Sales growth
  • SEO ranking positions

All services are provided based on best practices, skills, and experience, but outcomes vary per business.